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1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

Personal Information

  • Email address (for account creation and communication)
  • Name (if provided through Google OAuth or profile)
  • Profile information you choose to provide

Session Data

  • Case interview session recordings (audio/video)
  • Performance analytics and feedback
  • Practice session history and progress
  • User interactions with the AI coach

Technical Information

  • Device information and browser type
  • IP address and location data
  • Usage patterns and service interactions
  • Performance and error logs

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Generate personalized AI feedback and coaching
  • Track your progress and performance analytics
  • Communicate with you about your account and our services
  • Ensure the security and integrity of our platform
  • Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described below:

Service Providers

We may share information with trusted service providers who assist us in operating our platform:

  • Supabase (authentication and database services)
  • LiveKit (real-time communication services)
  • Cloud hosting and storage providers
  • Analytics and monitoring services

Legal Requirements

We may disclose information when required by law or to protect our rights, property, or safety.

4. Data Security

We implement appropriate security measures to protect your information:

  • Encryption of data in transit and at rest
  • Secure authentication using industry standards
  • Regular security audits and monitoring
  • Access controls and user permission management
  • Secure data centers and cloud infrastructure

5. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:

  • Account information: Until account deletion
  • Session recordings: 12 months (or until deleted by user)
  • Performance analytics: 24 months
  • Technical logs: 30 days

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request copies of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data
  • Portability: Request transfer of your data
  • Opt-out: Unsubscribe from marketing communications

7. Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain your login session
  • Remember your preferences
  • Analyze usage patterns
  • Improve our services

You can control cookies through your browser settings, but this may affect service functionality.

8. Third-Party Services

Our service integrates with third-party providers:

  • Google OAuth for authentication
  • Supabase for data storage and authentication
  • LiveKit for real-time communication

These services have their own privacy policies, which we encourage you to review.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this policy.

10. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it immediately.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@casecoach.com

Address: [Your Business Address]

Data Protection Officer: [DPO Contact if applicable]